Combining your company's voice and Data Systems makes it easier to stay in touch and share information. When you combine your work phone and computer network, team members can easily find each other wherever they are, and real and potential customers can quickly be redirected to the best resources.
As your business grows, IP-based communications technology allows you to add new employees, remote offices, and remote employees with minimal effort and expense. Every step of the way, your team uses the necessary communication tools to help your business succeed.
Bring It All Together
To understand integrated communication, consider all the tools your business currently uses: office phone, mobile phone, fax, Internet, voice mail, and others. Then consider all the productivity apps you use: calendars, conference and meeting clients, email and messaging. Now, instead of being separate, disparate tools, they work together as a single solution to::
• Organize meetings with remote locations using audio, video and Web technology
• Helping team members find each other directly without phone tagging
• Access to important technologies through wireless devices.
• Connecting customers to the right person at the right time
• Ensuring employees work from anywhere
• Saving time and money by easily adding and integrating new employees
• Protecting your business from hackers, viruses and other security risks
Here you can find out how each part of an integrated communication system with voice and conference features works together to achieve them.
The telephony service, which includes dial tone, divert, hold, telephone conferencing, and other standard features, is connected through your data network. Employees can transfer calls to anyone in your company, regardless of where they are located, and remote employees can access all telephone services through a secure Virtual Private Network (VPN) connection established with the office.
Voice and conferencing software, your employees easily set up conference calls for meetings, share presentations, see each other through video conferencing and other instant allows you to send messages to each other out of things. All of these can be used through a single, easy-to-use front end.
You will no longer be tagging phones or wasting time trying to reach someone outside the office. "Presence" apps (which show a person's online availability in real time) allow you to check in real time whether a colleague is eligible, where they are, and their contact information.
Imagine getting all your emails, voicemails and faxes into your email inbox. Integrated message provides this to you. It gives you an easy way to stay connected with the tools you use every day.
Rich media conference
Conferencing solutions allow remote employees and teams to organize conferences using audio, video, the Web, or a combination of the three. Rich media conference allows you to organize meetings where everyone can easily participate and achieve better collaboration.